Return Policy
Return Policy for MemorialMerits.com
At Memorial Merits, we are dedicated to providing high-quality products and services through carefully selected partnerships. Please note that many products and services listed on our site are offered by third-party providers, and returns are subject to the policies of each individual partner.
Return Process
If you need to return a product purchased through our website, please follow these guidelines:
1. Contact the Original Vendor
All returns must be processed directly through the original vendor where the product was purchased. Each vendor has its own return and exchange policies, which may vary based on product type and other factors. Please review the vendor’s specific return policy on their website or contact their customer service team for assistance.
2. Books and Journals Purchased via Amazon
Any books or journals purchased through Amazon, including the Legacy Journal, are covered by Amazon’s return and refund policies. Please visit Amazon’s Help Center or your order history to initiate a return.
3. Partnership-Specific Policies
Because Memorial Merits partners with a variety of suppliers, return eligibility, timelines, and requirements are determined by each partner. We recommend checking each vendor’s return and refund policy prior to purchase to ensure a smooth process, if needed.
4. Return Eligibility
Items must be returned in accordance with the partner’s policy on condition, packaging, and timing. Memorial Merits cannot directly accept returns or process refunds, as we serve only as a platform linking to partner products.
5. Affiliate Purchases
Some of the links on our site are affiliate links. Any products or services purchased through affiliate links are covered by the vendor’s own policies. Memorial Merits does not process or manage returns for affiliate purchases.
6. Contact Memorial Merits Support
If you have questions about a return process or encounter any issues, please contact our support team at support@memorialmerits.com. While we cannot process returns directly, we are happy to provide guidance on contacting the appropriate vendor.
Disclaimer
Memorial Merits does not assume responsibility for refunds, exchanges, or return processing, as these are governed entirely by our partners. All return requests, complaints, and refund requests must be directed to the vendor that fulfilled your order. By purchasing products through Memorial Merits, you agree to these terms and understand that returns and refunds are managed solely by our partners.
Any personal information you provide when contacting Memorial Merits support is handled in accordance with our Privacy Policy.
Thank you for your understanding, and please reach out to us if you need further assistance.